Service Status

Service Status | MOBOPAY

Service Status

We monitor the performance of all MOBOPAY systems 24/7 to ensure your payments stay online and your operations run smoothly. Below is the current status of our key services:

Service	Status	Last Updated	Details
Merchant Portal	Operational	May 7, 2025 – 11:00 AM EST	No known issues
Payment Gateway (NMI)	Operational	May 7, 2025 – 11:00 AM EST	All transactions processing normally
Terminal Connectivity	Operational	May 7, 2025 – 11:00 AM EST	No interruptions reported
Chargeback Dashboard (MidMetrics)	Operational	May 7, 2025 – 11:00 AM EST	Fully synced
API Integrations	Operational	May 7, 2025 – 11:00 AM EST	No delays or errors

Scheduled Maintenance

Next Maintenance Window:
Sunday, May 12, 2025, from 2:00 AM – 4:00 AM EST
Planned downtime affecting merchant portal access. No transaction interruptions expected.

Report an Issue

If you’re experiencing a problem not listed here, please report it immediately to our support team:

Email: support@mobopay.ca
Phone: 1-844-411-1011
Live Chat: Available through your MOBOPAY merchant portal

We’re committed to 99.99% uptime and transparent communication at every step.

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© 2025 Mobopay Group of Companies. © Nuvei – All Rights Reserved 2025. © 2025 Elavon Canada Company. ©2025 Total System Services LLC. The Clover name and logo are registered trademarks owned by Clover Network, LLC. These registered trademarks are also utilized by Fiserv Canada Ltd. Fiserv Canada Ltd operates as an Independent Sales Organization (ISO) of Wells Fargo Bank, N.A., Canadian Branch, located in Toronto, Ontario, Canada. All trademarks, service marks, and brand names mentioned in this document are the exclusive property of their respective owners.

Service Status

Service Status

Scheduled Maintenance

Report an Issue

MOBOPAY

Solutions

Point of Sale

Industries

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